Eclipse Broadband Problems Part II.
Revised: August 24, 2008Well it would seem that after a bit of persuasion we are following the other long term Eclipse customers and jumping ship. The only problem we have is that we have the server at home and sometimes can pass a huge amount of bandwidth as I pass huge backup files to and from my server when I am away at university. A little more googling found this forum posting on money-supermarket, it all appears to be praising Eclipse for great service, something I myself did almost three years ago but as you scroll down to the newer postings things change and the same complaints I quoted yesterday occur with more frequency.
An interesting thing to note however is that ping latency usually, even when it appears that the connection is being restricted, often never reach higher than 80ms. Also while the download speed, which should be around 3Mbit (on an 8Mbit connection almost three miles from the exchange) drops to the 56k speeds its been doing recently, the upstream rate has stayed at a constant 550Kbit (See graph above). If there where a fault on the line or as several people have stated too much strain on the copper wire I would be seeing correlation between the upstream and the downstream, something that the above graph obviously shows as not happening. Please note that the spikes in speed are from tests ran during early morning 1am to 6am, speed tests where ran using the thinkbroadband.com speed test tool.
As I write this the connection speed appears to be ok and I’m getting a constant 3Mbit connection at the moment, if you google for any broadband package your bound to find some chaff in with the wheat and it could just be that eclipse had a bad few days. However I shall continue to monitor the connection and post a further update is one is needed.
